Free ShippingFree Shipping on Orders $99+* Details Here

*Free shipping applies to ground shipping to a single address within the contiguous US (offer does not apply to PO Boxes).

$99 minimum calculated before tax and items with free shipping are not counted towards this total.

Offer valid for online and phone orders.

Coupon Code FREESHIP99 automatically applied at checkout.

Only one coupon code may be used per order.

Refunds for returns of orders placed with free shipping discount will be reduced by the actual shipping amount.

ProCeilingTiles.com staff are available Monday through Friday, 10AM-6:30PM EST (7AM-3:30PM PST). Orders may be processed online using our secure checkout cart or call-in your order for assistance from a friendly staff member. Our sales staff will take your order and payment information over the phone for peace of mind that your order is placed properly. Just call 1-855-376-5060.

We are a full service online retailer and want to make you happy. If you'd like detailed photos of a particular product before you place an order, feel free to ask.

ProCeilingTiles.com, Inc. reserves the right to revoke any stated prices/availability and fix errors in pricing/availability. If an item is priced incorrectly, ProCeilingTiles.com reserves the right to correct the price. If the wrong stock count is published on ProCeilingTiles.com., ProCeilingTiles.com, Inc. reserves the right to correct the stock count at any time. If an incorrectly priced item is purchased and a customer's credit card or bank card is charged, a refund may be issued to that card. We may attempt to contact the customer to resolve the issue. ProCeilingTiles.com, Inc. does not participate in "bait and switch" activities.

by Credit Card - Online or over the phone:

  • Visa
  • MasterCard
  • Discover
  • American Express

  • by Check or Money Order - Mail

    After you've loaded your cart and filled out the information that we ask you to provide in the checkout process, select Check or Money Order as your payment option and proceed. Print the confirmation invoice and mail it with your Check or Money Order. You will receive a confirmation email from us after your checkout experience. For assistance, please call 1-855-376-5060 or email sales@proceilingtiles.com.

    Send Checks and Money Orders to: ProCeilingTiles
    8302 Espresso Drive, Suite 130
    Bakersfield, CA 93312

    by Other Online Services -

  • Paypal
  • What's My Shipping Cost?

    Shipping is calculated as 17% of the subtotal of your order, with a minimum of $10.00. We are currently running a special promotion though that provides free shipping on orders over $99 within the contiguous US. Enter coupon code FREESHIP99 during checkout and save!

    In case of a return, our actual original shipping costs will be deducted from the refund to your account.

    Shipping outside Contiguous US
    Orders shipped outside of the contiguous USA (Alaska, Hawaii, US territories and Canada) require special handling and are subject to additional fees. Call us at 1-855-376-5060 for assistance when ordering outside of the contiguous US.

    What is the shipping method?
    We use standard ground as our primary shipping method. Our warehouse is located in Kentucky, giving us a great location for reaching both coasts within one week. For faster service, please call us or start a LiveChat session with a helpful staff member.

    Canadian Orders
    Customer will be contacted once actual shipping cost is calculated for specific order. We do not collect/pay the broker and duty fees. Customer is responsible for all broker and duty fees. Canadian customers can expect a slight delay for ground packages to arrive as the packages are passed through customs.

    Expedited Shipping
    Need a quicker shipping option? Typically orders are processed in the order they are received. Expedited (next, 2nd or 3-day shipping) orders are processed first. Expedited shipping options are available only on the products that we directly control from our warehouse. Have your product number and desired quantity ready and give us a call: 1-855-376-5060, Monday - Friday.

    Too Large for Ground Carriers
    Often times an order may be too large or heavy to be shipped with a ground carrier. In these cases an order will ship using an LTL (Less than Truck Load) common carrier (also known as freight). The shipping costs that are automatically charged to an order will not be affected or changed.

    If an LTL carrier is used for shipping an order then the following restrictions will apply:
    • It will be delivered to the shipping address only.
    • Delivery does not include inside delivery.
    • Delivery does not include inside setup.
    • A lift-gate is included for shipments of 150 pounds or more.

    If you call us prior to shipment we can arrange many of these services for you at your cost. On most shipments, the customer is responsible for removing the merchandise from the edge of the truck (some drivers offer their assistance, but they are not required to help). On lift-gate deliveries, the trucking company has a special truck that will lower the merchandise down to the ground.

    If you have a delivery truck driver do additional services, make sure you ask them specifically what the charges will be to assist you in moving any product. Any and all of those charges are the responsibility of you the customer. If you have any concerns regarding delivery, please give us a call and we will be happy to be of service.

    INTERNATIONAL SHIPPING

    Due to the increased costs and handling for shipments outside of the US and Canada, we will only consider international shipments on orders with a minimum $1,000.00 purchase.

    Procedures for requesting International Shipments:

    1. Minimum purchase total of $1,000 plus actual shipping costs plus a $50.00 special handling fee.
    2. All orders sent abroad must be paid in full by Certified Bank Check prior to shipping. No credit card purchases with the exception of Canadian issued cards. (Our credit processing company will not provide services for non-USA or Canadian issued cards, so we are unable to accommodate by credit card)
    3. Items must be shipped to the person who places the order. Absolutely no shipments to second parties or addresses.
    4. Request International shipments only by email sent to intl@proceilingtiles.com, and include all of the following information:
      1. List all items you would like to purchase, including quantities, menu options, etc.
      2. Provide complete contact information and shipping address.
      3. Phone number and email address of purchaser.

    ProCeilingTiles.com offers Same Day Shipping (SDS) on qualified in-stock products. With SDS, orders placed before 12:00PM EST (9:00AM PST) will be packed and shipped on the same day as the order! Now, customers can have orders filled faster than ever before.

    Cut-off Time:
    If a qualified order is placed by 12:00PM EST (9:00AM PST), Monday - Friday, we will send it out that same day. If an order is placed over a weekend or holiday we will give your qualified order priority, when we return to work the next eligible business day.

    Non-Qualified Products:
    If a qualified SDS item is purchased with a non-qualified item, we will do our best to honor our same day commitment. But, we do not guarantee same day processing.

    When an Order Requires Customer Contact:
    Sometimes, an order may require that we contact a customer to clarify the order. In that case, if we are unable to reach the customer, there could be a delay in preparing an SDS qualified order. We will always strive to process an order by the same day; but, we cannot guarantee same day service if we are unable to contact the customer by the cut-off period.

    Out of Stock Items:
    Qualified products that are out-of-stock cannot be fulfilled the same-day. We will contact the customer on the business day of processing for notification of any delays. The Same Day Guarantee does not apply to an order that can not be fulfilled due to an item being out of stock.

    Our Guarantee:
    If we fail to fulfill an SDS qualified order on the same business day, we will give the customer a gift certificate valued at 10% of the order to be used on future orders at www.proceilingtiles.com (up to a maximum $1000 credit). If we are unable to fulfill an SDS qualified order after two business days, we will give the customer a gift certificate valued at 25% of an order to be used on future orders at www.proceilingtiles.com (up to a maximum $1000 credit). Gift Credit amount is calculated by the order value before tax and shipping. Store credit can not be used for Express shipping charges. The credit can be used toward ground shipping only.

    At ProCeilingTiles.com, we know that projects take a while, and sometimes plans change. That's why, in most cases, we give our customers a 90 day grace period to return products. The products must be unused/new and in their original boxes.

    We are unable to replace items have been modified or installed, so please review all the contents of your shipment for damage and to verify that the items received are correct. Damaged items, or items shipped in error, that are not modified will be replaced promptly.

    Refund Amount
    When returning products to ProCeilingTiles.com the customer is responsible for the shipping cost back to us, and the Actual Shipping cost that we incurred while sending you the product. Your refund equation is: (Price for Product + Tax) - (Actual shipping cost) = Your Refund

    Example: You paid a total of $100 for products from ProCeilingTiles.com. You had used a coupon for free shipping when placing your order. Since shipping isn't truly free for us, the original actual shipping amount is deducted from your refund. So, if actual shipping cost was $8.00 (hypothetical cost) and you returned all of the products, you'd receive a refund amount of $92.00. If you had paid any sales tax when placing your order (CA and KY residents only) that would also be refunded in full.

    Unqualified Products

    Some custom products do not qualify for a refund if returned. Custom products include, but are not limited to, the Imagination Series, and Custom Tile categories. Please see each products specific return policy.

    Partial Returns of Items with Quantity Discounts

    In the event that a ProCeilingTiles.com order qualified for and received a quantity discount, special consideration must be taken when accepting a partial return of the specific product that qualified for the quantity discount. If a customer's request to return a specific amount of product breaks the initial quantity required to qualify for a discount, it is possible that the customer will not receive a refund for the returned items to ProCeilingTiles.com. This is because we've extended a generous discount for a bulk buy, which may no longer applicable if a portion of the product is returned.

    A refund involving an order that included a quantity discount can be examined in the following example:
    Bill purchased 400 of a particular ceiling tile which cost $4.25 per tile (a $0.74/tile discount when purchasing 400 or more). His order also qualified for free shipping and he was not subject to sales tax. The order total was $1700.00.

    After Bill finished his project, he decided that he did not need 30 of his tiles, and he wishes to return them. We must treat Bill's order as if he originally purchased 370 ceiling tiles, which means he would have not qualified for the $0.74 per tile quantity discount. If Bill had only purchased 370 tiles, the tiles would have cost $4.99 per tile and his order total would have been $1846.30.

    In this particular case, Bill's new order total ($1,846.30) would actually be more than what he originally paid ($1,700.00). While we wouldn't charge Bill the difference when returning the tiles, we also wouldn't be able to provide any refund. It would be better for Bill to keep the tiles and save on the return shipping.

    When and how will a customer be refunded?
    If products are returned within 90 days of the purchase, the customer's credit card will be refunded electronically. If products are returned toward the end of the 90 day period, and the refund does not take effect within 90 days of the purchase date, the refund will be issued by check and sent by USPS. Returns may take up to 2 weeks to be processed.

    Packaging Items for their Return
    Please be careful when packaging items for returns. You will be responsible for damage incurred during shipping, so please package the items accordingly. Retain the paper work that the shipping company gives you, especially the tracking number. Remember, you will be responsible for the items until we receive them.

    Filing A Return
    To return any product(s) please call us at 1-855-376-5060. You may also inquire information via email at returns@proceilingtiles.com.

    Shipping Address
    Items should be returned to the following address:

    ProCeilingTiles.com
    c/o Returns
    2510 Stanley Gault Parkway
    Louisville, KY. 40223

    Information we collect
    The personal information collected by ProCeilingTiles.com is for the purpose of fulfilling orders and serving customers. Information collected in the cart includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. Users may opt-in to receiving newsletters. We collect an email address so that we may fulfill the newsletter order. This website collects and stores (for a period of time) the IP addresses of our users for security purposes. An IP address does not divulge who a visitor is. Users may Like our Facebook page and any user information that is publicly accessible may be used in our marketing efforts. Users may enter to win prizes; to do so means that a user will have to relinquish contact information which we will store for the purpose of fairly fulfilling the prizes.

    Cookies
    ProCeilingTiles.com uses cookies to track visitor trends, serve ads (as explained below) and serve your visit session. Cookies are used to provide visitors with relevant information such as recently viewed products.

    Google
    We track website visitors with Google Analytics. We us Adwords to advertise on Google's ad network and also "Remarketing" to advertise to internet users who've visited this website. Remarketing cookies help Google place relevant advertisements throughout your browsing experience on the web. Google, gives internet users the ability to set ad preference and opt-out of the remarketing network. Set your preferences here. Google also gives internet users the ability to set preferences for their other products. Visit www.google.com and learn how you can tailor your own Google experience.

    Live Chat
    Our live chat program tracks visitor trends while they use proceilingtiles.com. Tracking includes IP address.

    Resellerratings.com
    We give our customers the ability to publicly rate and review our service online. At the end of the checkout process, a pop-up will appear that asks the customer if they'd be willing to rate their experience with us. If the user agrees, they will be asked for their email address so that Resellerratings.com can send them the survey. Proceilingtiles.com does not supply Resellerratings.com with any customer information.

    Sharing
    We employ third party companies to perform functions on our behalf. These functions include order fulfillment, package delivery, postal and e-mail delivery, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes. At no time do we share financial information with fulfillment companies.

    UPS Corporate Headquarters
    55 Glenlake Parkway, NE
    Atlanta , GA 30328
    United States
    www.ups.com

    FedEx Corporation
    942 South Shady Grove Road
    Memphis, TN 38120
    1-800-GO-FEDEX
    www.fedex.com

    US Postal Service Headquarters
    475 L'Enfant Plaza, SW
    Washington DC
    1-800-ASK-USPS
    www.usps.com

    We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

    Information we collect is never sold to third parties.

    Opt-In/Opt-out
    Users may opt-out of anything they've previously been opted-in. The various methods of opting-out will be posted on any publication that a user receives.

    CEILING TILES

    This Warranty Statement Covers the following product lines;

    • ProLite Series
    • Designer Collection
    • Legacy Series
    • Advantage Series
    • Ceiling Skins
    • Heritage Series
    • Grid Strips
    • Soniguard Insulation

    Warranty Statement
    ProCeilingTiles.com guarantees that your ceiling tiles will be free from manufacturing defects for a period of five years from the date of purchase.

    Warranty Limitations
    This warranty does not cover problems caused by improper installation methods. It covers only installations done in accordance with the installation and handling instructions available on this website. This warranty does not cover damage caused by improper maintenance or by use contrary to our recommendations. This warranty does not cover normal wear and tear or shade changes due to exposure to smoke, fumes, leaks, or abuse. This warranty does not cover labor charges. This warranty applies only to material purchased by you, the owner, in unopened cartons for your own use and not for resale. This warranty is not transferable and applies to the original purchaser only. Please Note: ProCeilingTiles cannot guarantee that the published surface burning characteristics, fire resistance ratings, acoustical performance, dimensional stability / sag, or light reflectance will remain as stated if the tiles are painted. Painting will void this warranty & any certification(s). Painting will void UL approval for installation under fire suppression sprinkler systems.

    Difference from Photos
    This warranty does not cover differences between photographs and actual products purchased.

    Implied Warranties
    There are no implied warranties, representations or conditions, except those required by statute, and they shall not extend beyond the term of the warranty applicable to your purchase.

    Consequential or Incidental Damages
    We exclude and will not pay any consequential or incidental damage, loss or expense.

    Legal Rights
    This warranty gives you specific legal rights, and you may have other rights which vary by jurisdiction.

    Defects
    If a manufacturing defect does occur within the terms and conditions of this warranty, you will be supplied with new material to replace the defective parts, subject to inspection and approval by ProCeilingTiles. The replacement materials will be of the same or similar design and quality.

    PRO-SERIES CEILING TILES

    Warranty Statement
    The manufacturer of our Pro-Series tiles guarantees that your tiles will be free from manufacturing defects for a period of twenty-five (25) years from the date of purchase.

    Warranty Limitations
    This warranty does not cover problems caused by improper installation methods. It covers only installations done in accordance with the installation and handling instructions available on this website. This warranty does not cover damage caused by improper maintenance or by use contrary to our recommendations. This warranty does not cover normal wear and tear or environmental impacts such as sunlight or finish color changes due to exposure to smoke, fumes, leaks, abuse, or acts of God. This warranty does not cover labor charges. This warranty applies only to material purchased by you, the owner, in unopened cartons for your own use and not for resale. This warranty is not transferable and applies to the original purchaser only. Note: We cannot guarantee that the published surface burning characteristics, fire resistance ratings, acoustical performance, dimensional stability/sag, or light reflectance will remain as stated if the tiles are painted.

    Difference from Photos
    This warranty does not cover differences between photographs and actual product purchased. We strongly recommend that all customers request and evaluate samples prior to purchase.

    Implied Warranties
    There are no implied warranties, representations or conditions, except those required by statute, and they shall not extend beyond the term of the warranty applicable to your purchase.

    Consequential or Incidental Damages
    We exclude and will not pay any consequential or incidental damage, loss or expense.

    Legal Rights
    This warranty gives you specific legal rights, and you may have other rights which vary by jurisdiction.

    Defects
    If a manufacturing defect does occur within the terms and conditions of this warranty (25 years from date of purchase), you will be supplied with new material to replace the defective parts, subject to inspection and approval by the manufacturer.

    LED LIGHT PANELS

    Warranty Statement
    uDecor.com guarantees that your LED Light Panels will be free from manufacturing defects for a period of five years from the date of purchase and preform as expected during that time.

    uDecor guarantees that your LED drivers will be free from manufacturing defects for a period of three years from the date of purchase and will operate within specifications.

    Warranty Limitations
    This warranty does not cover problems caused by improper installation methods. This warranty does not cover normal wear and tear or damage due to exposure to smoke, fumes, leaks, abuse, or acts of God. This warranty does not cover labor charges. This warranty applies only to material purchased by you, the owner, in unopened cartons for your own use and not for resale. This warranty is not transferable and applies to the original purchaser only.

    Consequential or Incidental Damages
    We exclude and will not pay any consequential or incidental damage, loss or expense.

    METAL & VINYL SUSPENSION SYSTEMS, CLIP ON GRID COVERS

    Warranty Statement
    The manufacturer of our Metal and Vinyl Suspension Systems and clip on grid covers guarantees the product(s) will be free from manufacturing defects for a period of twenty-five (25) years from the date of purchase.

    Warranty Limitations
    This warranty does not cover problems caused by improper installation methods. This warranty does not cover damage caused by improper maintenance or by use contrary to our recommendations. This warranty does not cover normal wear and tear or environmental impacts such as sunlight or finish color changes due to exposure to smoke, fumes, leaks, abuse, or acts of God. This warranty does not cover labor charges. This warranty applies only to material purchased by you, the owner, in unopened cartons for your own use and not for resale. This warranty is not transferable and applies to the original purchaser only. Note: We cannot guarantee that the published surface burning characteristics, fire resistance ratings, acoustical performance, dimensional stability/sag, or light reflectance will remain as stated if the tiles are painted.

    Implied Warranties
    There are no implied warranties, representations or conditions, except those required by statute, and they shall not extend beyond the term of the warranty applicable to your purchase.

    Consequential or Incidental Damages
    We exclude and will not pay any consequential or incidental damage, loss or expense.

    Legal Rights
    This warranty gives you specific legal rights, and you may have other rights which vary by jurisdiction.

    Defects
    If a manufacturing defect does occur within the terms and conditions of this warranty (25 years from date of purchase), you will be supplied with new material to replace the defective parts, subject to inspection and approval by the manufacturer.

    CEILING LINK GRID SYSTEM

    Warranty Statement
    The manufacturer of our Metal and Vinyl Suspension Systems and clip on grid covers guarantees the product(s) will be free from manufacturing defects for a period of five (5) years from the date of purchase.

    Warranty Limitations
    This warranty does not cover problems caused by improper installation methods. This warranty does not cover damage caused by improper maintenance or by use contrary to our recommendations. This warranty does not cover normal wear and tear or environmental impacts such as sunlight or finish color changes due to exposure to smoke, fumes, leaks, abuse, or acts of God. This warranty does not cover labor charges. This warranty applies only to material purchased by you, the owner, in unopened cartons for your own use and not for resale. This warranty is not transferable and applies to the original purchaser only. Note: We cannot guarantee that the published surface burning characteristics, fire resistance ratings, acoustical performance, dimensional stability/sag, or light reflectance will remain as stated if the tiles are painted.

    Implied Warranties
    There are no implied warranties, representations or conditions, except those required by statute, and they shall not extend beyond the term of the warranty applicable to your purchase.

    Consequential or Incidental Damages
    We exclude and will not pay any consequential or incidental damage, loss or expense.

    Legal Rights
    This warranty gives you specific legal rights, and you may have other rights which vary by jurisdiction.

    Defects
    If a manufacturing defect does occur within the terms and conditions of this warranty (5 years from date of purchase), you will be supplied with new material to replace the defective parts, subject to inspection and approval by the manufacturer.

    CEILING TILE TRIM MOLDING - Polyurethane Products

    Warranty Statement
    uDecor, Inc. provides a LIMITED LIFETIME WARRANTY to the original purchaser of our polyurethane products. This LIMITED LIFETIME WARRANTY provides that the polyurethane material will be free from manufacturer defects in material and workmanship under normal and expected use. This warranty does not encompass all of the products sold by uDecor, Inc. and is exclusive to our polyurethane products only. Other products may carry their own manufacturer's warranty. Call us at 1-877-550-0600 for details.

    uDecor, Inc. provides a LIMITED 5 YEAR WARRANTY to the original purchaser on the FINISH of our polyurethane products. This LIMITED WARRANTY provides that the FINISH on the polyurethane material will be free from finishing defects under normal and expected use for a period of five (5) years from the date of purchase. This warranty does not cover failure of a customer applied finishing system caused by material incompatibility.

    • Polyurethane products are for decorative use only
    • Primered products must be finished with an additional layer of finish paint. User is responsible to ensuring that the chosen finishing system is compatible with the primer/material.
    • Should be installed with non-corrosive fasteners and urethane approved adhesives in accordance with the installation instructions
    • Unprimed areas should not be exposed to UV light (sunlight)
    • Polyurethane products should not be installed in areas that experience ambient or surface temperatures above 140 degrees
    • Polyurethane products should be stored flat in normal ambient temperatures

    If the material proves to be defective and has been installed and existed within the bounds of the above requirements, the customer should contact uDecor, Inc. in writing or by phone within 30 days of discovering the material defect. uDecor, Inc. may require digital images, a sample of the material or a combination of material and images to be sent to uDecor, Inc. for evaluation. Upon review of materials and installation methods, uDecor, Inc. will determine if replacement, repair or refund is appropriate. uDecor, Inc. is not liable for the cost of labor, transportation, or any other expenses incurred in conjunction with the purchase, use and installation of the material.

    This limited warranty does not cover damage from the result of mishandling in transportation, acts of God, customer modifications, vandalism, misuse, abuse, improper maintenance, unreasonable care, or other causes that did not arise from manufacturer defects in workmanship and/or materials. No person or entity is authorized to change, modify, or amend the terms of this limited warranty in any manner.
    This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This warranty applies to our polyurethane based materials only.

    Contact: uDecor, Inc. 8302 Espresso Drive, Suite 130 Bakersfield, CA. 93312 877-550-0600 www.uDecor.com

    WOOD TILES

    Warranty Statement
    Our Wood Ceiling Tiles are backed with a 3 year warranty which guards against fading, warping, or yellowing.

    Warranty Limitations
    This warranty does not cover problems caused by improper installation methods. This warranty does not cover damage caused by improper maintenance or by use contrary to our recommendations. This warranty does not cover normal wear and tear or environmental impacts such as sunlight or finish color changes due to exposure to smoke, fumes, leaks, abuse, or acts of God. This warranty does not cover labor charges. This warranty applies only to material purchased by you, the owner, in unopened cartons for your own use and not for resale. This warranty is not transferable and applies to the original purchaser only. Note: We cannot guarantee that the published surface burning characteristics, fire resistance ratings, acoustical performance, dimensional stability/sag, or light reflectance will remain as stated if the tiles are painted.

    Implied Warranties
    There are no implied warranties, representations or conditions, except those required by statute, and they shall not extend beyond the term of the warranty applicable to your purchase.

    Consequential or Incidental Damages
    We exclude and will not pay any consequential or incidental damage, loss or expense.

    Legal Rights
    This warranty gives you specific legal rights, and you may have other rights which vary by jurisdiction.

    Defects
    If a manufacturing defect does occur within the terms and conditions of this warranty, you will be supplied with new material to replace the defective parts, subject to inspection and approval by ProCeilingTiles. The replacement materials will be of the same or similar design and quality.

    IMAGINATION TILES

    Warranty Statement
    Our Imagination Series Ceiling Tiles are backed with a 10 year warranty which guards against fading, warping, or yellowing.

    Implied Warranties
    There are no implied warranties, representations or conditions, except those required by statute, and they shall not extend beyond the term of the warranty applicable to your purchase.

    Consequential or Incidental Damages
    We exclude and will not pay any consequential or incidental damage, loss or expense.

    Legal Rights
    This warranty gives you specific legal rights, and you may have other rights which vary by jurisdiction.

    Defects
    If a manufacturing defect does occur within the terms and conditions of this warranty, you will be supplied with new material to replace the defective parts, subject to inspection and approval by ProCeilingTiles. The replacement materials will be of the same or similar design and quality.

    DROP GRID CEILING FAN

    Limited Warranty Statement
    This Item is warranted to be free from defects in materials or workmanship for a period of one (1) year from the original date of purchase under normal use. Within the warranty period, we will repair or replace the product at our discretion. This warranty extends only to the original retail purchaser, and excludes any damage to the product resulting from accident or misuse. This product is not covered, when used in a commercial environment, for which it was not intended.

    The above warranty is complete and exclusive. The warrantor expressly disclaims liability for any special, incidental, indirect, or consequential damages in connection with the purchase or use of this product or costs over the original purchase price.

    Any implied warranties arising by operation of law shall be limited in duration to the terms of this warranty.
    This warranty gives you specific legal rights and you may have other rights, which vary by jurisdiction.

    TO MAKE A CLAIM

    If you believe there is a defect in your material and want to make a claim under this warranty, please notify:
    ProCeilingTiles
    8302 Espresso Drive, Suite 130
    Bakersfield, CA 93312
    1-855-376-5060
    www.proceilingtiles.com

    Full size ceiling tile samples are limited to one of each color of each tile type with a maxumum of 6 tiles total. These limitations are per person, household or location. If you need additional samples for color reference or material submissions, please contact our sales team 855-376-5060.

    Ceiling tile material samples (not full size tiles) may be ordered without limitation.