Print/DownloadProduct Spec Sheet
This dimmer is used to control the LED Panels brightness and switch on and off the LED panels.
One Dimmer unit can dim up to 22 LED panels and 15 2x4 LED panels via 0-10v signal sent to the LED drivers. 0-10v signal is digital and can be affected by electromagnetic fields and distance. Each installation is different and function in all environments cannot be guaranteed.
1 Year Limited Warranty
You're making a beautiful upgrade to your ceiling and we're here to help protect that investment. We guarantee that your LED Dimming Controller will be free from manufacturing defects for a period of one year from the original date of purchase.
Warranty Conditions and Limitations
This warranty covers material defects in the controller when used in a standard application. It does not cover labor, consequential or incidental damages.
We're Ready to Help
We want you to> have the best lighting possible and we are eager to help with that! In the rare event that you encounter a defect with your dimming controller, please reach out to us. Just give us a call and we will work with you to identify the problem and, in case of defect, supply you with a replacement controller.
We know that projects take a while, and sometimes plans change. That's why, in most cases, we give our customers a 90 day grace period to return products. The products must be unused/new and in their original boxes.
We are unable to replace items that have been modified or installed, so please review all the contents of your shipment for damage and to verify that the items received are correct. Damaged items or items shipped in error that are not modified will be replaced promptly.
Custom products do not qualify for a refund if returned. Custom products include, but are not limited to, the Imagination Series, Leather & Wood Tiles, and Custom Tile categories.
Partial Returns of Items with Quantity Discounts
In the event that an order qualified for and received a quantity discount, special consideration must be taken when accepting a partial return of the specific product that qualified for the quantity discount. If a customer's request to return a specific amount of product breaks the initial quantity required to qualify for a discount, it is possible that the customer will not receive a refund for the returned items. This is because we have extended a generous discount for a bulk buy, which may no longer applicable if a portion of the product is returned.
A refund involving an order that included a quantity discount can be examined in the following example:
Bill purchased 400 of a particular ceiling tile which cost $ 4.25 per tile (a $ 0.74/tile discount when purchasing 400 or more). His order also qualified for free shipping and he was not subject to sales tax. The order total was $ 1700.00.
After Bill finished his project, he decided that he did not need 30 of his tiles, and he wishes to return them. We must treat Bill's order as if he originally purchased 370 ceiling tiles, which means he would have not qualified for the $ 0.74 per tile quantity discount. If Bill had only purchased 370 tiles, the tiles would have cost $ 4.99 per tile and his order total would have been $ 1846.30.
In this particular case, Bill's new order total ($ 1,846.30) would actually be more than what he originally paid ($ 1,700.00). While we wouldn't charge Bill the difference when returning the tiles, we also would not be able to provide any refund. It would be better for Bill to keep the tiles and save on the return shipping.
When and how will a customer be refunded?
If products are returned within 90 days of the purchase, the customer's credit card will be refunded electronically. If products are returned toward the end of the 90 day period, and the refund does not take effect within 90 days of the purchase date, the refund will be issued by check and sent by USPS. Returns may take up to 2 weeks to be processed.
Packaging Items for their Return
Please be careful when packaging items for returns. You will be responsible for damage incurred during shipping, so please package the items accordingly. Retain the paperwork that the shipping company gives you, especially the tracking number. Remember, you will be responsible for the items until we receive them.
Making A Return
Need to return extra tiles or perhaps select a different style? Just give us a call and we'll be glad to help!