Items should be returned to the following address:
2510 Stanley Gault Parkway
Louisville, KY. 40223
What's My Shipping Cost?
Shipping is calculated as 10% of the subtotal of your order for orders over $99 and $8.00 flat shipping fee for orders under $99. We are currently running a special promotion that provides free shipping on orders over $99 within the contiguous US. Enter coupon code FREESHIP99 during checkout and save!
Shipping outside Contiguous US
For orders shipped outside of the contiguous USA (Alaska, Hawaii, US territories and Canada), we will contact you with the shipping cost before we ship your order. Orders in these areas are not eligible for the FREESHIP99 promotion.
SAME DAY SHIPPING
ProCeilingTiles.com offers Same Day Shipping (SDS) on qualified in-stock products. With SDS, orders placed before 9:00AM PST (12:00PM EST) will be packed and shipped on the same day as the order! Now, customers can have orders filled faster than ever before.
What is the shipping method?
We use FedEx as our primary shipping method. Our warehouse is located in Kentucky, giving us a great location for reaching both coasts within one week. For faster service, please call us or start a LiveChat session with a helpful staff member.
When our actual shipping exceeds 15% above the amount quoted, we reserve the right to contact the customer prior to shipping the order to collect the actual shipping costs.